Spotlight: Service Add-Ons For Subscribers

As our LMS Subscription service expands, so are our offerings. We are happy to announce the launch of add-on services. With these add-ons, we hope to provide vendors with a more in-depth understanding of market dynamics and market perceptions than what is contained in the report. This includes in-depth analysis of market trends, exploration of the implications of market trends, discussion of market perceptions and market needs, etc.

We will offer three different services to help meet market needs

  • Retainer-based consulting allowing an organization to schedule calls and email discussions based on topics related to our coverage in reports and monthly updates
  • On-site meetings to discuss specific topics and provide feedback and observations to a group from one organization
  • Specific short-term projects requiring additional research and reporting specifically for a client

The fine print

  • We respect our clients’ privacy, both for institutions and all other organizations. We cannot share any proprietary or confidential information. When working with external organizations, we cannot provide private information from institutions without their express written consent.
  • We cannot provide direct advice to vendors on market messaging and product strategy, particularly for the LMS itself. We have more flexibility when dealing with ancillary products surrounding the LMS.
  • We can provide feedback on vendor products, but this will be based primarily on us acting as a proxy for institutional buyers (e.g. Does this new widget meet the needs you’re hearing about in the market, and what might be missing?).

We’re currently in the process of finalizing pricing for these services. If you’re interested in getting a quote, email us at

Winter Is Here: Two examples

In a recent blog post that explored dramatic reductions in both investment and M&A activity for Ed Tech, Phil stated:

“However you read it, I think it is quite clear now that the big drop in the financial business of Ed Tech is here. This is not just a blip in the data or one-time change – by all appearances (outside of TechCrunch offices) we have a new set of expectations and a new trend. [snip]

“And this change in investments and M&A has and will have a real impact on the Ed Tech market. More companies are scrambling to try and become sustainable without new rounds of funding, but not all will succeed. I expect we’ll see a number of companies go out of business or be acquired in distress sales. The companies who have strong financials have a chance to improve their positions. Institutions need to have backup plans in case vendors go away or change. On the positive side, I find that many Ed Tech companies have a more mature approach to the market, with less hype than a few years ago.

“I’m not arguing that we will have wholesale chaos, but some caution should be advised for both companies and institutions.” 

We’re pursuing two stories at e-Literate that give specific examples that we’re already seeing.

  • In one case that we’ve previously described, a Sakai hosting provider (Scriba Corp) is in its death throes, and unfortunately institutions have been caught in the middle. It now appears that Scriba has not been paying its data center, and due to this situation at least one institution has not been able to access its course data to enable a change to a new system. The online program is unavailable, and the institution is suffering.
  • In another case, one of the new genre of competency-based education platforms is going end-of-life with almost no warning. Thankfully in this case, the vendor is going out of their way to refund money and actively support schools as they migrate to an alternate CBE-only platform or to a general purpose LMS. This story could be a harbinger of the overall CBE market dynamics.

Expect more details at e-Literate in the coming week or two.

Let’s Wrap This Up

If you are finding the report and this (sort of) monthly update to be valuable – share with a colleague! Do you know an institution that could use this level of insight and analysis? Go ahead, remind them gently to subscribe or give them a not-so-gentle shove in our direction. Either way works for us. The value of the subscription will increase with more subscribers – especially those on campus. We appreciate your help in getting the word out.

Until next month . . .


Phil & Michael