Last week’s EDUCAUSE conference was relatively news free, which is actually a good thing as overall ed tech hype levels have come down. Near the end of the conference, however, I heard from three different sources about a growing backlash against Instructure for their developing plans for Canvas Data and real-time events. “They’re Blackboarding us”, “the honeymoon is over”, “we’re upset and that is on the record”. By all appearances, this frustration mostly by R1 institutions was likely to become the biggest PR challenge for Instructure since their 2012 outage, especially considering their impending IPO.

The first complaint centered on Instructure plans to charge for daily data exports as part of Canvas Data, which Instructure announced at InstructureCon in June as:

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