Northern Arizona University: A suite of initiatives to help first and second-year students

As part of our e-Literate TV series of case studies, we had a chance this fall to interview faculty and staff at Northern Arizona University about, well, a lot of stuff. ((Disclosure: Our e-Literate TV series of video case studies and explainer videos is funded by a grant from the Bill & Melinda Gates Foundation.)) Rather than highlighting a specific program or course redesign, NAU has invested in and implemented a suite of initiatives focused on improving student learning and success by rethinking the experience of (mostly) first-year students.

The core challenge NAU faces is to make these student-facing changes while facing growing enrollment, particularly for full-time undergraduate students.